In recent trend, Hotels are working on in speeding up, simplifying and personalizing the check-in process. Hence, this is the point where a Fully Automated Frontdesk Solution, specifically Hotel Kiosk System comes into picture.
E-Soft Hotel Kiosk provided a simple, easy & convenient way for guest to check in themselves to the hotel room, it's come with the features to check in the guest with reservation or walk in guest.
IMPROVE GUEST EXPERIENCE
Reduce the Time-Consuming Procedure in Check in/ out, which in turn improve customer satisfaction.
REDUCE BUSINESS COST
Lower the Number of Workforce needed in the reception counter to handle 24/7 Hotel Operation.
SELF CHECK IN/OUT
The kiosk allows guests to check-in (Both Walk in & Reservation) and check-out anytime. The guests could check the availability and select the preferred room via the kiosk system.
Reduce the Dependence on Human Work, Better control in Human Error & Improve in Accuracy.
The hotel kiosk is able to handle guest payment in cash. Also, the process of deposit collection and refund can be automated.
ROOM CARD GENERATION
The hotel kiosk is ready to be integrated with Hotel Door Lock System, which enables the hotel to issue and clear door card via the kiosk.